For Agents
Agent Resources
Quoting, forms, applications, and the people to call. Everything you need to place and service business with Sycamore, in one place.
Quote a risk
Program business in the agent portal, wholesale through the quick quote markets.
Download a form
Fillable PDFs for cancellations, EFT enrollment, and underwriting requirements.
Reach a person
Underwriting, claims, billing, and your territory rep, with direct lines.
Report a claim
Reporting paths for your client, plus how to follow up on an open claim.
Quoting
Two divisions, two paths to a quote.
Program business quotes and issues in the agent portal. Wholesale runs through market-specific portals, or send it to the desk and a broker places it.
PROGRAM DIVISION
Homeowners and Dwelling Fire Programs
Quote new business and service existing policies across our homeowner programs, all from one login.
Agent Portal
WHOLESALE DIVISION
Commercial, professional, and personal lines
Quick quote markets for common classes, all 50 states. Anything outside them goes to the desk and a broker finds the market.
SyataCyber, MPL & EPL
Hiscox NOWSmall Business Program
BlitzE&S Coverage in Minutes
Everything elseSubmit the risk and a broker responds with options
Forms library
Forms and applications
Download, complete, and return to your underwriter or territory rep. Fillable forms can be completed on screen before printing.
Program Division - Policy Services
Program Division - Underwriting
Applications
Wholesale submissions start here.
Program business is quoted directly in the portal and needs no paper application. Wholesale placements start with an ACORD and the supplemental for the class.
Standard Acord Forms
Acord 125Commercial Insurance application
ACORD 126Commercial general liability section
ACORD 140Property section
Appetite and guides
Know before you quote.
Summary appetite lives on the program pages. Full underwriting detail comes from your territory rep, who can walk a specific file with you.
Homeowner Core
Admitted HO3 an replacement cost. Occupancy, roof, and coverage detail at summary level.
Dwelling Essentials
E&S DP1 on actual cash value. Landlord, seasonal, vacant, and manufactured risk.
Wholesale lines
The full line list across property, casualty, professional, management, cyber, and personal.
Want the full underwriting guidelines?
Your territory rep can send program guidelines and walk a specific risk with you before you quote.
Who to call
Reach the right desk the first time.
Underwriting and policy service
Appetite questions, referrals, endorsements, and anything on an in-force policy.
Claims
General claims support and feedback. Your client reports through the claims page.
Wholesale desk
Commercial and specialty submissions, market options, and placement questions.
Your team
The people behind your book.
Territory reps run office visits, ride-alongs, and first-quote sessions. They are also the fastest path to a gut-check on a risk before you spend time on it.
TX
Texas territory
Reginal Sales Manager
Appetite questions, agency visits, and program training across the Texas book.
MK
Marketing support
Territory Marketing Representative
Co-branded materials, campaign assets, and program collateral for your agency.
WD
Wholesale desk
Wholesale Divison
Commercial and specialty placement in all 50 states.
Agency operations
Housekeeping, handled.
IVANS download
Policy data delivered into your agency management system nightly.
Marketing materials
Take Sycamore to your clients.
Program flyers, co-branded pieces, and logo files for your agency site and proposals.
FAQ
Questions agents ask most.
You issue policies directly under delegated issuing authority. A risk is bound when the policy is issued in the rating system, not when the quote is generated.
No. Prior losses are considered and no prior insurance is required to qualify. A lapse in coverage is referred to underwriting rather than declined outright.
Start with the coverage basis. Homeowners Core is an HO3 on replacement cost for the owner-occupied home. Dwelling Essentials is a DP1 on actual cash value for rental, seasonal, secondary, vacant, and manufactured risk. When a risk qualifies for both, the admitted program is the default.
Trust, LLC, and estate ownership are handled by referral on the admitted program and are eligible on the dwelling side when written for landlord rental purposes. Send the risk and underwriting will confirm.
Usually, yes. If the decline came from one factor, roof age, a prior claim, an ownership entity, a vacancy, that is exactly the file we work. Structural problems like active hazards, open claims, and poor condition still decline.
Credentials are issued when your appointment is finalized. If you have been appointed and cannot log in, your territory rep can resend them.
The Wholesale Division places commercial, professional, and personal lines in all 50 states. Use a quick quote market where one fits the class, or send the submission to the desk.
Payment routing depends on the company named on the declarations page, and the payments page walks a policyholder through it. Claims start with you or the policyholder through the claims page.